Best-in-Class accounts payable teams approve and pay an invoice in 3.1 days on average, 82% faster than the 17.4 days it takes everywhere else, according to Ardent Partners’ Accounts Payable Metrics That Matter in 2025 report. The gap between a well-run approval workflow and a bottlenecked one is not a rounding error: it is the difference between a supplier getting paid inside a week and one waiting nearly three. This data study covers approval speed, what causes the delay, automation levels, and what a slow workflow costs per invoice.

How long does invoice approval actually take in 2026?

Invoice approval is rarely as fast as most businesses assume. Ardent Partners’ 2025 survey of 212 AP professionals, drawn from its State of ePayables 2024 research, found that the average AP organization needs 9.2 days to move an invoice from receipt through to an approved, scheduled payment.

Days to approve and pay one invoice, Best-in-Class vs. everyone else 05101520 days3.1Best-in-Class17.4All others

Figure 1: Days to approve and pay one invoice, Best-in-Class organizations vs. all others. Source: Ardent Partners, Accounts Payable Metrics That Matter in 2025 (212 AP professionals, published February 2025).

That average hides a wide performance gap: Ardent Partners defines Best-in-Class as the top 20% of enterprises by invoice cost and cycle time, and that group processes an invoice in just 3.1 days, against 17.4 days for every other organization in the survey, a difference of 82%.

A separate benchmark from APQC’s Open Standards Benchmarking database, cited in an August 2022 CFO.com analysis, put a similar shape on the same problem: organizations in the top quartile schedule payment on a received invoice in 2.8 days or faster, while organizations in the bottom quartile take a week or longer to do the same. The two data sets use different survey populations and years, but they point at the same underlying fact: invoice approval speed is not primarily a function of invoice volume or company complexity, it is a function of how the workflow itself is built.

What is the biggest bottleneck holding back invoice approval?

Ardent Partners’ 2025 survey asked AP leaders directly what was holding their department back, and the answer that topped the list for the first time in the firm’s 19 years of running this research was invoice exceptions, cited by 53% of respondents. Close behind, 41% of AP leaders said invoice and payment approvals simply take too long, and 29% named fraud risk as a top concern. Exceptions and slow approvals are closely linked in practice: an invoice that is missing a purchase order reference, has a coding error, or does not match a receiving record gets kicked out of the normal approval path and routed for manual review, which is exactly the kind of delay that separates a 3-day approval cycle from a 17-day one.

Top challenges holding back AP teams in 2025 Invoice exceptions53%Approvals take too long41%Fraud risk29%

Figure 2: Top challenges holding back AP teams in 2025. Source: Ardent Partners, Accounts Payable Metrics That Matter in 2025 (212 AP professionals, published February 2025).

The same report found that the average invoice exception rate across all AP organizations was 14% in 2024, down from prior years but still meaningful at scale: a business processing a few hundred invoices a month is still routing dozens into a slower manual path every month. Best-in-Class organizations posted a 9.0% exception rate against 22.0% for everyone else, a 59% gap that tracks closely with the same group’s advantage on approval speed and cost.

How many businesses have automated their invoice approval workflow?

Automation has reached the majority of invoice approval workflows, but not all of it. Ardent Partners’ 2025 data shows 44% of AP teams report their invoice approval process is fully automated, and another 41% report it is somewhat automated, together putting roughly 85% of AP organizations somewhere on the automation spectrum. That leaves an estimated 15% of AP teams still routing every invoice for approval manually, typically by email, spreadsheet, or a paper sign-off chain, the exact bottleneck that shows up as slower cycle times and higher exception rates in the same survey.

How automated is invoice approval today? 44%41%15%Fully automated44%Somewhat automated41%Not automated15%85%at least partly automated

Figure 3: How automated is invoice approval today? Source: Ardent Partners, Accounts Payable Metrics That Matter in 2025 (212 AP professionals, published February 2025).

Automation adoption is also one of AP’s clearest stated priorities for the year ahead: 48% of AP leaders in the same survey named implementing AP automation their top focus for 2025, ahead of improving reporting and analytics (41%), enabling more suppliers to submit invoices electronically (40%), and reducing processing costs directly (33%). A workflow that still depends on someone manually forwarding a PDF for sign-off is, by the data, now the exception rather than the norm among AP teams actively investing in their process.

Does invoice approval time vary by company size?

Approval speed is not only a function of automation level, it also tracks with organizational size and the number of people an invoice has to pass through before it is approved. A survey of AP professionals by Stampli and Treasury Webinars, published in the firm’s “AP Today: Bottlenecks, Benchmarks & Best Practices” report, found that small businesses needed an average of 15 days to process and pay an invoice, medium-sized businesses needed 17 days, and enterprise businesses with more than 1,000 employees needed 20 days.

Average days to process and pay an invoice, by company size Small business15 daysMedium business17 daysEnterprise (1,000+)20 days

Figure 4: Average days to process and pay an invoice, by company size. Source: Stampli / Treasury Webinars, “AP Today: Bottlenecks, Benchmarks & Best Practices” survey.

The pattern runs opposite to what many small business owners assume about their own operations. A five-person business without a formal invoice approval chain is not automatically slower than a 1,000-person enterprise with a multi-level sign-off process; in this data, it is measurably faster on average, likely because there are fewer people an invoice has to route through before someone can actually approve it. That is a useful data point for any growing business deciding how many approval steps to add as headcount increases: every additional required sign-off is a plausible new source of delay, not just added oversight.

What does a slow invoice approval workflow actually cost per invoice?

The clearest financial signal in Ardent Partners’ data is cost per invoice, and it moves in lockstep with approval speed. The average AP organization spends $9.40 to process a single invoice, all-inclusive of staff time, technology, and overhead. Best-in-Class organizations bring that down to $2.78 per invoice, while organizations outside that top tier average $12.88, a gap of 78% between the two groups. The same Best-in-Class group also processes 49.2% of invoices “touchless,” with zero human intervention from receipt to payment, against 23.4% for everyone else, roughly a 2.1x advantage.

Best-in-Class AP teams spend far less per invoice than everyone else $12.88 $2.78 All others Best-in-Class average cost to process oneinvoice, Best-in-Class vseveryone else

Figure 5: Best-in-Class AP teams spend far less per invoice than everyone else. Source: Ardent Partners, Accounts Payable Metrics That Matter in 2025 (212 AP professionals, published February 2025).

None of these costs are abstract once multiplied by volume. A business processing 300 invoices a month at the $12.88 “all others” rate is spending roughly $3,864 a month, or about $46,000 a year, on invoice processing and approval alone, versus roughly $834 a month at the Best-in-Class rate. The gap is not explained by company size or invoice volume on its own; it is explained by how many manual steps, exceptions, and approval hops each invoice has to survive before it clears. A slow internal approval workflow does not only cost the paying business directly, either: every extra day an invoice sits waiting for sign-off is a day it is not yet scheduled for payment, which is part of why the supplier on the other end of that invoice shows up in BillyPaid’s Late Payment Statistics 2026 as one of the 55% of B2B invoices still overdue in 2025.

Invoice Approval Workflow Data at a Glance

MetricBest-in-ClassAll othersGap
Days to approve and pay an invoice3.1 days17.4 days82% faster
Cost to process one invoice$2.78$12.8878% lower
Invoice exception rate9.0%22.0%59% lower
Touchless (no-human-touch) processing49.2%23.4%2.1x higher

Table 1: Best-in-Class vs. all other AP organizations across four core invoice approval metrics. Source: Ardent Partners, Accounts Payable Metrics That Matter in 2025.

The Bottom Line

The data on invoice approval workflows in 2026 tells a consistent story from four different angles: speed, cost, exception rate, and automation level all move together. Best-in-Class organizations are not winning on one metric and losing on another; they approve and pay invoices in 3.1 days instead of 17.4, for $2.78 instead of $12.88, with a 9.0% exception rate instead of 22.0%. That consistency suggests these are not four separate problems to solve but one problem with four symptoms: an approval workflow with too many manual steps, too little automation, and too little visibility into where an invoice is stuck. For a small business, the fix rarely requires enterprise-scale AP software. It starts with getting invoices into a structured, trackable format in the first place rather than an email attachment that has to be manually forwarded for sign-off, which is the baseline BillyPaid’s invoice generator is built to provide: a structured invoice a team can see the status of, rather than one that disappears into an inbox until someone remembers to approve it.

Frequently Asked Questions

How long should invoice approval take? Best-in-Class accounts payable teams average 3.1 days from invoice receipt to an approved, scheduled payment, while the broader industry average is 9.2 days and organizations outside the top tier average 17.4 days, according to Ardent Partners’ Accounts Payable Metrics That Matter in 2025 report.

What is the biggest bottleneck in invoice approval workflows? Invoice exceptions are the single biggest bottleneck, cited by 53% of AP leaders as their top challenge in 2025, followed by 41% who say invoice and payment approvals simply take too long, according to Ardent Partners’ survey of 212 AP professionals.

What percentage of invoice approvals are automated? 44% of AP teams report fully automated invoice approval workflows and another 41% report the process is somewhat automated, leaving roughly 15% still approving every invoice with no automation at all, per Ardent Partners’ 2025 AP Metrics report.

Does company size affect how long invoice approval takes? Yes. Small businesses average about 15 days to process and pay an invoice, medium-sized businesses about 17 days, and enterprise organizations with 1,000 or more employees about 20 days, according to a Stampli and Treasury Webinars survey of AP professionals.

Sources and References

  1. Ardent Partners, Accounts Payable Metrics That Matter in 2025 (Andrew Bartolini, published February 2025, based on a survey of 212 AP professionals), invoice processing time, cost per invoice, exception rate, touchless processing, automation levels, and top AP challenges and priorities.
  2. CFO.com, Top Organizations Record Accounts Payable Cycle Time in 2.8 Days: Metric of the Month, citing APQC Open Standards Benchmarking data (published August 2022), top-quartile vs. bottom-quartile invoice-to-scheduled-payment cycle time.
  3. Stampli and Treasury Webinars, AP Today: Bottlenecks, Benchmarks & Best Practices survey (2021), average invoice processing and payment time by company size.

Note: All figures verified as of August 2026.