More than half of accounts payable professionals, 54%, name reducing errors, missed payments, and double payments as their single biggest challenge, ahead of every other option, according to Stampli and Probolsky Research’s 2023 survey of 248 AP professionals. That finding sits oddly next to another from the same survey: 80% of those teams already describe their AP process as mostly or fully automated. Invoicing mistakes, in other words, are not primarily a technology problem left to catch up. They are a persistent, measurable cost even inside teams that have already automated.

How common are invoicing mistakes for AP teams?

Genuinely common, though most individual teams keep the rate low. In Stampli and Probolsky Research’s 2023 survey of 248 AP professionals, 68% reported an invoice error rate of 5% or lower, and within that group, 25% reported a rate under 1%. The same survey found 54% of respondents naming “reducing errors, missed payments, and double payments” as their top AP challenge, more than named cost reduction, staffing, or any other single issue. That combination, low per-team error rates but a persistent top-ranked concern, suggests the cost of an individual mistake outweighs how often it happens: a wrong invoice number, a mismatched purchase order, or a duplicate submission does not need to occur often to eat a disproportionate amount of an AP team’s attention.

AP professionals' single biggest named challenge, 2023 survey 54%46%Reducing errors, missed and double payments54%All other AP challenges combined46%54%name errors as top challenge

Figure 1: More AP professionals named reducing errors, missed payments, and double payments as their single biggest challenge than any other option combined. Source: Stampli and Probolsky Research, 2023 AP survey (n=248).

What’s the actual error rate on a typical invoice?

Lower than the horror stories suggest, but not zero. Stampli and Probolsky Research’s 2023 survey found 68% of AP teams keeping their invoice error rate at 5% or below, with a quarter of teams (25%) getting it under 1%. Read the other way, that leaves a meaningful minority of AP teams running error rates above 5%, a band the same survey did not break down further. For a business processing a few hundred invoices a month, even a 2% to 5% error rate means a steady trickle of invoices that need a second look, a resend, or a correction before they can be paid or collected on.

Share of AP teams reporting each invoice error-rate threshold Error rate under 1%25%Error rate 5% or lower68%

Figure 2: Sixty-eight percent of AP teams keep their invoice error rate at 5% or below, and a quarter get it under 1%, leaving a meaningful share of teams running higher. Source: Stampli and Probolsky Research, 2023 (n=248 AP professionals).

Does automating invoicing actually fix mistakes?

It helps, and the clearest evidence is Medius’s own benchmark data across its AP automation customer base: an average invoice “first time right” rate of 97.5%, a 2.5% error rate, and 99.1% among top-performing customers, a 0.9% error rate. That is consistent with Stampli and Probolsky Research’s finding that a quarter of AP teams already keep their error rate under 1% even without full automation, and it points to the same conclusion from a different angle. A deeper dive into the invoice-exception side of this problem, including what a high error rate actually costs a business, is in Invoice Error Rate Statistics 2026. The clearer signal here is qualitative: 80% of AP professionals in that same 2023 survey already call their process mostly or fully automated, and errors are still their most-cited challenge, which points to mistakes concentrated in the parts of invoicing that automation does not fully cover, like data entered at the point of invoice creation rather than during later processing.

Invoice error rate: average vs top-performing AP automation customers 00.751.52.253%2.5Average automation customers0.9Top-performing customers

Figure 3: Automation narrows the invoice error rate sharply: Medius’s own AP automation customers average a 2.5% error rate, and its top-performing customers get that down to 0.9%. Source: Medius, AP accuracy benchmarking (2025).

SourceMeasuresFindingYear
Stampli and Probolsky Research (n=248)AP teams with invoice error rate 5% or lower68%2023
Stampli and Probolsky Research (n=248)AP teams with invoice error rate under 1%25%2023
Stampli and Probolsky Research (n=248)AP leaders naming errors, missed and double payments their top challenge54%2023
Medius (AP automation customer benchmark)Average customer invoice error rate2.5%2025
Medius (AP automation customer benchmark)Top-performing customer invoice error rate0.9%2025

Table 1: Five independently sourced measurements of invoice error rates and AP-team pain points. Figures are not a single unified metric; each row is a distinct, named measurement.

Is the invoicing-mistakes problem getting worse in 2026?

By at least one measure, yes. Intuit QuickBooks’s Small Business Late Payments Report found 47% of US small businesses carrying at least one invoice more than 30 days past due in its 2025 edition, and that share rose to 59% in the 2026 edition of the same report, a 12-point increase year over year. An overdue-invoice rate is not the same measurement as an invoice error rate, an invoice can be perfectly accurate and still get paid late for other reasons, but the two are connected in practice: a wrong amount, a missing purchase order reference, or a bank-detail typo is one of the more common ways a correctly issued invoice turns into a disputed, delayed one. A rising overdue rate against a backdrop of persistent, named AP-error concerns points toward more invoices getting caught up somewhere in that pipeline, not fewer.

US small businesses with a 30+ day overdue invoice, 2025 vs 2026 20252026Share with a 30+ day overdue invoice 47%59%

Figure 4: The share of US small businesses carrying at least one invoice more than 30 days overdue climbed 12 points in a single year. Source: Intuit QuickBooks, Small Business Late Payments Report, 2025 and 2026 editions.

Do 2026’s e-invoicing mandates turn old invoicing mistakes into compliance failures?

Increasingly, yes, and this is the part of the invoicing-mistakes story that is new to 2026. Under a voluntary, paper-based or PDF invoicing process, a missing field or a typo is an inconvenience that gets caught eventually. Under a live e-invoicing mandate, it is often an automatic rejection. Belgium’s Peppol e-invoicing mandate took effect 1 January 2026, Poland’s KSeF system became mandatory for large businesses from 1 February 2026 and most others from 1 April 2026, and France requires all businesses to be able to receive e-invoices from 1 September 2026. Each of these systems validates structured invoice data against a required field set before the invoice is accepted at all, which means mistakes that used to just slow a business down, like inconsistent tax IDs or malformed line items, now stop an invoice from being issued or received in the first place. Mandate dates and thresholds have shifted before; verify the current requirement against each country’s tax authority rather than relying on a single snapshot.

Every required field presentA required field is missing
OutcomeInvoice validates and is acceptedInvoice is rejected and must be corrected and resubmitted
Effect on paymentNo delay from the validation step itselfPayment clock effectively restarts

Table 5: Under mandates such as Belgium’s Peppol requirement (1 Jan 2026) and Poland’s KSeF (1 Feb 2026 for large businesses), a missing field is no longer a minor invoicing mistake; it is a hard rejection. Source: national tax authority announcements, compiled 2026.

That is the pattern running through every section above: the underlying error rate is not the story, what a team does about it is. Most AP teams already describe their process as automated, and errors persist anyway.

Most AP teams already call their process automated, yet errors remain the top challenge 80% 20% AP teams calling theirprocess mostly or fullyautomated, versus not

Figure 5: 80% of AP professionals already call their process mostly or fully automated, yet errors, missed payments, and double payments remain their single most-cited challenge. Source: Stampli and Probolsky Research, 2023 AP survey (n=248).

The Bottom Line

The data does not describe invoicing mistakes as rare. It describes them as low-frequency but high-attention: most AP teams keep per-invoice error rates in the low single digits, yet reducing errors, missed payments, and double payments is still the single most-cited AP challenge, even among teams that already call themselves automated. Layer a rising 30-plus-day overdue rate and a wave of e-invoicing mandates that reject incomplete invoices outright on top of that, and the cost of a small mistake, a wrong reference number, a missing field, a mistyped bank detail, is only going up in 2026. A BillyPaid invoice pulls client and business details from a saved profile instead of re-typing them on every document, which removes the exact category of manual-entry slip these surveys keep pointing back to. For the broader late-payment picture this connects to, see Late Payment Statistics 2026 and Invoice Statistics 2026.

Frequently Asked Questions

What percentage of invoices contain errors? 68% of accounts payable teams report an invoice error rate of 5% or lower, and 25% report a rate under 1%, according to Stampli and Probolsky Research’s 2023 survey of 248 AP professionals. Separately, Medius’s benchmark data across its own AP automation customers shows an average invoice error rate of 2.5% (a 97.5% first-time-right rate), falling to 0.9% among its top-performing customers.

What’s the single biggest invoicing mistake, according to AP professionals? 54% of AP professionals named reducing errors, missed payments, and double payments as their single biggest AP challenge, more than any other option, per Stampli and Probolsky Research’s 2023 survey. That is notable because 80% of the same respondents said their AP process was already mostly or fully automated.

Is the invoicing-mistakes problem getting better or worse in 2026? The share of US small businesses carrying at least one invoice more than 30 days overdue climbed from 47% to 59% between the 2025 and 2026 editions of Intuit QuickBooks’s Small Business Late Payments Report, a 12-point jump in a single year.

Does automating invoicing reduce mistakes? Medius’s benchmark data across its AP automation customer base shows an average invoice error rate of 2.5% (a 97.5% first-time-right rate), falling to 0.9% among its top-performing customers, well below the higher error rates typically reported for fully manual, spreadsheet-based invoicing.

Sources and References

  1. Stampli, citing Probolsky Research: 2023 Accounts Payable Survey (n=248), invoice error-rate thresholds and top AP challenge.
  2. Medius: Benchmarking AP Accuracy and Understanding Acceptable Invoice Error Rates (2025), average and top-performer invoice error-rate benchmarks.
  3. Intuit QuickBooks: Small Business Late Payments Report (2026 edition), 30-plus-day overdue-invoice rate.
  4. Intuit QuickBooks: Small Business Late Payments Report (2025 edition), prior-year overdue-invoice rate for comparison.
  5. National tax authority announcements, compiled 2026, e-invoicing mandate dates: Belgium Peppol mandate and Poland KSeF.

Note: All figures verified as of August 2026.